Plans and usage
Understand Bilbis plans, subscription status, and usage limits.
What this means
The Billing page shows the plan and usage limits for the selected organization. It helps owners and admins understand the current subscription, how much of each quota is being used, and which self-serve plans are available.
Billing is organization-specific. If you belong to more than one organization, switch to the right organization before reading plan or usage numbers.
Before you start
You need access to the organization. Users can view billing details when the page is available to them, but only organization admins and owners can change the subscription.
Billing changes may be unavailable in development, staging, or any environment where Stripe billing is not configured.
Current plan
The top card shows:
| Item | What it means |
|---|---|
| Current plan | The organization's active plan. |
| Subscription status | Whether the subscription is active, trialing, past due, canceled, or suspended. |
| Trial end | When a trial organization is expected to leave the trial period. |
| Manage billing | Opens the billing portal when the organization has an active subscription and you have permission. |
Plan statuses
| Status | What it means |
|---|---|
| Active | The subscription is working normally. |
| Trialing | The organization is in a trial period. |
| Past due | A payment issue needs attention. Admins should open the billing portal. |
| Canceled | The subscription has been canceled. Access may be limited depending on the plan state. |
| Suspended | The organization is suspended. Contact support or an operator. |
Usage limits
The Usage card shows the current organization usage against plan quotas.
| Usage item | What it tracks |
|---|---|
| Seats | Number of organization members using the plan's seat allowance. |
| Pipelines this month | Number of monthly pipeline runs counted against the plan. |
| Products | Number of products created in the organization. |
Usage bars turn more noticeable near the quota and highlight when usage is over the limit.
Plans
Bilbis uses these plan names in the Billing page:
| Plan | How it is managed |
|---|---|
| Trial | Assigned automatically for new trial organizations. |
| Starter | Self-serve plan available through checkout. |
| Team | Self-serve plan available through checkout. |
| Business | Top self-serve plan available through checkout. |
| Enterprise | Managed offline. Contact support for changes. |
The self-serve plan cards show price, seats, monthly pipeline quota, product quota, and whether the plan is the current plan.
Monthly and annual billing
The plan selector supports:
| Billing interval | What it means |
|---|---|
| Monthly | Pay month to month. |
| Annual | Pay yearly. The UI shows an approximate 17% savings note. |
Changing the interval changes the displayed price before checkout.
Problems and fixes
| Problem | What to check |
|---|---|
| You cannot change the plan | Only organization admins and owners can change subscriptions. Ask an admin to make the change. |
| Billing details do not load | Refresh the page. If the issue continues, billing may not be configured for the environment. |
| The plan says Enterprise | Enterprise contracts are managed offline. Contact support for changes, seats, or tier updates. |
| Usage is near the limit | Upgrade the plan, reduce the number of seats/products, or wait until monthly pipeline usage resets. |
| Payment status is past due | An admin should open the billing portal and update payment details. |